Every day help for our customers
Kope helps their customers by providing education, support, quality assurance and transparency in their products and services.
- Education
- Support
- Quality
- Transparency
If you need more help
Kope helps their customers by offering personalized recommendations, clear and detailed product information, and responsive customer service.
- Yes, at Kope we accept both Visa and MasterCard payment cards for online orders. Simply select your preferred payment method at checkout and enter your card information to complete your purchase. If you have any issues or questions, please don’t hesitate to contact us.
- Yes, at Kope we accept both Visa and MasterCard credit cards for online orders. Simply select your preferred payment method at checkout and enter your card information to complete your purchase. If you have any issues or questions, please don’t hesitate to contact us.
- At Kope, we currently accept both Visa and MasterCard credit cards for online orders. If you have any other questions about payment options, please feel free to contact us. We are always working to provide our customers with the most convenient and secure payment options.
- Yes, at Kope we offer a satisfaction guarantee for our products. If for any reason you are not satisfied with your purchase, please contact us within 30 days of receipt to initiate a return. Please note that returns are subject to certain conditions and restrictions, and some products may be exempt from our return policy. For more information, please refer to our return policy on our website or contact us directly.
To use a promotional code at Kope, simply follow these steps:
- Add the items you wish to purchase to your shopping cart
- During checkout, enter the promotional code in the designated field
- The discount will be automatically applied to your order total
Please note that promotional codes are subject to specific terms and conditions, such as expiration dates and eligibility restrictions. If you have any questions or issues with using a promotional code, please don’t hesitate to contact us.
- The validity period of a gift certificate at Kope may vary and is typically specified at the time of purchase. If you have received a gift certificate and are unsure of its validity period, please refer to the information provided on the certificate or contact us for clarification. We recommend using the gift certificate as soon as possible to ensure that it can be redeemed before the expiration date.
- The validity period of a gift certificate at Kope may vary and is typically specified at the time of purchase. If you have received a gift certificate and are unsure of its validity period, please refer to the information provided on the certificate or contact us for clarification. We recommend using the gift certificate as soon as possible to ensure that it can be redeemed before the expiration date.
To exchange or request a refund for a product from Kope, please follow these steps:
- Contact our customer service team within 30 days of receipt of the product to initiate the return process
- Provide the order number and reason for the return
- Our team will provide you with further instructions for returning the product and processing the exchange or refund
Please note that exchanges and refunds may be subject to certain conditions and restrictions, such as product eligibility and original packaging requirements. For more information on our return policy, please visit our website or contact us directly.
