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CBD FAQs

CBD is short for cannabidiol, a chemical compound found in cannabis plants, particularly in the hemp species. Numerous studies have shown the health benefits of taking CBD, including its ability to support the body in achieving a state of homeostasis.

Unfortunately, the US Food and Drug Administration prohibits all manufacturers of all dietary supplements from making any claims about the ability of their products to treat specific health conditions. 

Companies are only permitted to do so based on clinical trials, and because CBD is still in its infancy, clinical trials are still ongoing. 

Whilst those trials are underway we suggest you access the wealth of information online and read the dozens of personal testimonials from our happy customers.

No, CBD does not give users a high or a feeling of euphoria. The high associated with cannabis comes from a related chemical compound called THC.  Raw hemp products tend to have a natural density of 0.3% THC. We use our unique processes to then reduce that down to Non Detectable (ND) levels.
No, whilst the plants we use have 0.3% THC at raw-ingredient level, we use our unique processes to reduce that down to Non Detectable (ND) levels.

The legality of CBD products changes from state to state. To get up-to-date information on the law in your state of residence, click this link – https://www.safeaccessnow.org/state_and_federal_law

No. We reduce our levels of THC to Non Detectable (ND). Current drug tests are not capable of detecting these minute traces of THC.
Nope! You don’t require either a prescription or medical card to order our products.
Terpenes are the organic compounds that give flowers and fruit their taste and smell.  We offer CBD products infused with terpenes because evidence has shown that when CBD is introduced to the body with multiple organic compounds, it has a greater overall impact.  This has dubbed the so-called “entourage effect”.
The endocannabinoid system (ECS) is the group of chemical receptors responsible for maintaining homeostasis within the body. CBD interacts with these receptors to improve their function.
No, all of our products are certifiably non-GMO.

We use a simple natural selection process, preserving plants with healthy genes over those with bad ones. This maintains our ability to deliver industry-leading CBD products.

We use a low temperature, high-frequecy seperation process. This allows us to capture CBD and terpenes from the raw material.

Marijuana has high levels of the psychoactive chemical compound THC. Hemp has only trace levels of this compound, which can be further reduced through processing.

Our products will last at least 6 months and are best stored at room temperature. There is no need to refrigerate our products.

These products are made from hemp seeds. Whilst they are high in proteins and other beneficial nutrients, they only contain trace amounts of CBD.
No, cannabidiol is non-toxic. However, everyone’s body is different and you may want to start with small amounts before increasing your dosage to gain the desired effects.
Our expert team of experts, use only the best quality hemp grown by American farmers who adhere to our exacting high standards. We then use state-of-the-art extraction techniques to formulate our industry-leading CBD products.
We have been producing and selling our industry-leading CBD products since 2016.
Here at Kope, innovation is our middle name. We will continue to develop new CBD products that specifically match our customers’ needs, without ever sacrificing quality.

Shipping FAQs

We use UPS who we believe match our incredible commitment to customer service.

Of course, as long as the order has not already shipped. If it has, no need to worry, we can arrange shipment to the correct address.

If you just made a typo, you can simply let us know and we’ll change it for you. Or if it’s already shipped, use UPS Package Intercept to update your details.

We always aim to process and dispatch your order within 48 hours. Any orders placed over the weekend will be processed on the following Monday. Once it’s with UPS, it will take 3-5 days to arrive.

You can track your package’s progress with UPS.

Insurance on your items is provided via UPS. If you have any issues with the items you receive, get in touch with our customer service representatives through email or telephone, and we’ll get replacements dispatched to you immediately.

During the checkout process you will be given the option to fill out your shipping address if it is different from your billing address.

You can always check you’ve entered the correct address on your order summary, located in the “my account” section, or on your email receipt.

Yep! We cover the entire United States.

Ordering FAQs

Sometimes our payment processor may decline your card due to its specific security settings. In this instance it’s best to contact your issuing bank to authorize the payment.
We accept all major credit cards, including online e-wallets such as PayPal.
If you decide that you want to cancel your order, get in touch with us immediately via telephone or email and we will cancel the order. If you have already received the product or it is already in transit, then all you need to do is send it back for a full refund.
Talk to a member of our team using any of the available contact methods and they’ll help you out with the correct code.

Affiliate FAQs

Simply sign up to our affiliate program. Once accepted, you will be able to start selling our products right away.
Every two weeks via direct deposit into your bank account. It’s as simple as that!

Wholesale FAQs

Absolutely! We help hundreds of businesses, large and small, right across the USA to sell our amazing CBD products. For more information, speak to our wholesale team on this address (coming soon).
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